Date
August 31, 2026
Topic
IT Strategy
Thirty
years
in
IT:
what
actually
lasted
We have watched a lot of technology arrive as inevitable and leave without a note. Here is what survived, and what it taught us about growth.
Thirty years in IT: what actually lasted

Atiba has been in business since 1992. That is long enough to have supported technologies that no longer exist, and long enough to have been told several times that our whole category was about to be automated away.

The obsolete list is longer than you think

Server rooms we designed have been decommissioned. Languages we shipped production systems in are now historical curiosities. Entire platforms that were going to change everything did not survive their own version two. If you build a business on a single technology, you have built it on a timer.

What survived was never the technology

What lasted was more boring and more durable: understanding a client's business well enough to tell them when not to buy something. Being reachable when a system fails at an inconvenient hour. Having the same engineers on an account for years, so nobody has to re-explain the environment every time.

Growth is mostly retention

The most useful lesson in thirty years is that growth in a services business is not primarily a sales problem. Clients who stay are worth more than clients you win, and they stay because the work is good and the communication is honest, including when the honest answer is that they do not need what they were about to buy.

Stay curious, stay sceptical

Every few years something genuinely transformative arrives, usually alongside a dozen things that merely claim to be. Right now that is AI, and the discipline is the same as it always was: learn it properly, be honest about what it does and does not do yet, and do not let enthusiasm write cheques the technology cannot cash.

Expires in

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